Booking a mountain bike holiday with us
First, check the price and availability on our riding page to make sure we have space for the dates you're planning. Then drop us an email to mail@whiteroommtb.com giving us the dates you'd like to come, the trip you'd like to book and the number of people in your party. As soon as we receive your email, we'll automatically put a hold on those dates/rooms for you if they're available and we'll get back to you within 24 hours to confirm availability and to let you know what the next step is. We'll hold the rooms for you for a few days so that you can make sure you can get your transport to resort sorted out and get your group confirmed. Please take a moment to review our Terms & Conditions.
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Once everything is confirmed, we'll ask you for a deposit of 25% of the cost of the trip (if it's more than 8 weeks away). This can be paid by bank transfer to our French account or by credit card. Eight weeks before your arrival date, we'll ask for the remaining cost of the trip to be paid.
Finally, don't forget your passport, wallet, insurance and SOME SPARE BRAKE PADS!
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If you have any questions at all, don't hesitate to email us or to call us on +33 6 73 23 91 85 (although if you're calling be aware that we're probably on a mountain somewhere during the day!).
A note on Travel Insurance:
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We strongly recommend taking out travel insurance at the same time as you book your holiday. Don't leave it until just before you fly out. This gives you cancellation cover for your trip. Mountain bikers, unfortunately, have a habit of falling off their bikes. If you get injured while out riding and have to cancel your trip, we will generally not be able to refund you. You will have to re-claim the cost of your trip on your insurance.